Case Manager
Company: Westhab Inc.
Location: College Point
Posted on: February 18, 2026
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Job Description:
Job Description Job Description JOB TITLE: CASE MANAGER
DEPARTMENT: SERVICES REPORTS TO: DIRECTOR OF SOCIAL SERVICE FLSA:
NON-EXEMPT LOCATION: MANHATTAN, NY SALARY: $40,000-$45,000 SUMMARY
: The Case Manager assesses clients’ needs, plans a course of
action, links clients to services, and monitors the progress of
clients and residents in their program. The Case Manager ensures
that clients receive appropriate information and referrals to
obtain and maintain housing. DUTIES & RESPONSIBILITIES: Conduct
intake and assessment process to orient client to the program and
develop individual service plan reflecting assessment needs and
goals. Meet weekly with the client to assist with the achievement
of individual service plan goals. Coordinate services with Housing
Specialist, other staff, and external partners Provide advocacy for
individual clients around entitlements and services. Provide crisis
intervention, aggressive and supportive counseling to strengthen
clients’ ability to make appropriate life decisions. Document case
management activities in accordance with agency and funding source
guidelines and procedures. Complete Housing applications (both
written and computer-generated) for clients based on their
individual needs and functioning. Achieve monthly placement quota,
as assigned. Facilitate workshops, groups, and escort clients as
applicable. Attend staff meetings and trainings to enhance skills
that are related to the job function. Must be able to work
flexible, alternate schedules, which may include evening and
weekend shifts. Perform other related duties. EXPERIENCE,
EDUCATION, AND SPECIAL REQUIREMENTS: Proof of education required.
Bachelor's Degree preferred. At least 1 year of case management
experience working with the homeless, mentally ill, substance
abuse, and/or low-income populations. Bilingual a plus. Strong
relationship-building skills required. Ability to work
independently, but know when to raise issues with the supervisor.
Excellent organizational and time management skills are necessary.
Ability to effectively multitask and follow up on a timely basis.
Strong PC skills required, including Word and Excel. AGENCY PROFILE
& EMPLOYEE EXPECTATIONS: Westhab is a prominent community
development organization, providing housing and supportive services
for more than 10,000 of the most vulnerable members of our
community each year. We are staffed by an extraordinary group of
hard-working professionals who are fully committed to our mission -
Building Communities. Changing Lives. Working at Westhab is not
easy. Our expectations for all staff are high. We believe that the
people and the communities that we have the privilege to serve
deserve our very best every day. We are a results-driven
organization that focuses on empowerment and impact. If you want to
apply for this opportunity, it should only be because you feel
ready for the challenges and expectations that come with joining
this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH
ADMINISTRATION (OSHA): The Occupational Safety and Health
Administration (OSHA) ensures safe and healthful working conditions
to workers by setting and enforcing standards and by providing
training, outreach, education and assistance. Westhab complies with
all applicable OSHA standards, rules and regulations in addition to
keeping our workplaces free of serious recognized hazards.
Keywords: Westhab Inc., Meriden , Case Manager, Social Services , College Point, Connecticut
