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Customer Service Representative

Company: Adecco USA
Location: Meriden
Posted on: January 13, 2022

Job Description:

Hiring Immediately for Customer Service Representative Jobs in Meriden, CT. Day shift 8a-5p within professional/office setting (reporting "in-person at client site). These are long term contract opportunities with potential for temp-hire for the right candidate. Pay rate range between $18-20/hr. If you meet the qualifications below, Apply Now!
Ability to work effectively with multiple, cross-functional resources and teams (e.g. Sales, Marketing, Applications Engineering, Operations, Supply Chain, Finance, etc.).
Must be able to:
Assess Customer requirements & expectations
Problem Solve
Resolving Conflict
Analyze Information
Communicate in a timely & accurate manner
Drive and monitor progress and achievements
Strong organization and time management skills
Ability to stay focused and maintain an appropriate level of urgency to both internal and external customer requirements
Work within and contribute to a team environment
Experience in a fast paced, customer focused role.
Strong computer skills. SAP experience a plus.
Excellent communication skills via phone, email and personal interactions.
Account Management
Customer service support
Maintain customer profiles
Order Confirmation Management
Generate Quotations
Assist Sales Managers with bids and proposals
Customer Complaint Processing
Manage Orders To Completion
Regular review of account open backlog and delivery status
Customer correspondence
Outbound calling to new and existing customers
Field inbound sales calls
Systems Knowledge
Develop strong ERP skills through daily use and continuous training
Support CRM (Customer Relationship Management) System
Advance knowledge of Microsoft Office Products
Product Understanding
Regular attendance to internal & external training sessions
Pursue product knowledge
Assist customers with product decisions
High school diploma or equivalent required. AS or Business School education preferred.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records

Keywords: Adecco USA, Meriden , Customer Service Representative, Sales , Meriden, Connecticut

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