Distribution System Operator
Posted on: May 14, 2020
JOB DESCRIPTION SUMMARY: System Operations Center POSITION
SUMMARY Plans, coordinates, directs and supervises switching and
tagging; writing, checking and issuing clearances; monitoring of
loads, emergency restoration and associated reporting for the
electric distribution system within d i s t r i b u t i on sys t e
m. Coordinates the above activities with CONVEX and other regions
when system conditions cross jurisdictional lines. Serves as
switching director as assigned by System Operations Center Manager.
PRIMARY DUTIES 1. Monitors, operates and maintains Network
Management System including the operation of SCADA equipment. 2.
Plans, writes, checks, approves, directs, issues clearances and
monitors orders for switching, grounding and tagging instructions
for the distribution system. 3. Receives trouble calls (tickets)
from customer service center, analyzes the problem, initiates
corrective action with appropriate district function including
call-out of personnel in accordance with established procedures.
Directs corrective action as required by timing or circumstances,
and informs appropriate system personnel (customer service center,
T&D staff, districts, etc.) of problems on the electric
distribution system and associated restoration progress. 4.
Monitors load and voltages on circuits and substation equipment
during switching and peak periods to assure loading parameters are
not exceeded. 5. Assists at Division EOCs and other levels of RMTs
during emergency storm restoration as assigned. 6. Maintains the
Company's operations diagrams and associated databases to reflect
current system status. 7. Operates and maintains database for NMS
system (new customers circuit changes,etc.) through existing and
replacement technologies (i.e.OMS to Mobile, DMS,etc.).
8. Monitors SCADA, substation system alarms. 9. Coordinates CONVEX
switching requirements between CONVEX system operators and
appropriate region and/or district personnel for assigned shift.
10. Prepares, disseminates, and maintains the system operations
center records and reports in support of system operations (i.e.,
circuit and equipment loads, nomenclature, interruption reports,
emergency contact telephone numbers for governmental agencies,
large customers, other utilities, and others).
11. Coordinates with CONVEX Black Start Procedure, and emergency
load shedding in accordance with current Eversource Operating
Instructions. 12. May be upgraded to supervisor status as assigned
on a voluntary basis. 13. May serve in the status of "Chief
Dispatcher" whereas the individual will assist the Shift Supervisor
in ensuring the workload of the shift and all applicable system
configuration and risk are discussed and understood in area of
responsibility. Staffing levels, weather conditions will also be
discussed for preparation purposes, as well as, proper notification
if daily workload cannot be accomplished on the assigned shift. 14.
Assists in training new Distribution System Operators or others
including assisting in NMS class instruction and switching and
tagging procedures to company personnel. 15. Develops, writes and
maintains, in conjunction with Grid Management on operating
instructions for company and customer distribution facilities. 16.
Operates PC-based and mainframe applications. 17. Coordinates
regional dispatching activities with appropriate Eversource
personnel and outside personnel (i.e., other companies, government
agencies, including: police, fire department, Department of
Environmental Protection, large customer's plant engineers, etc.).
18. Subject to on-call duty.
ACCOUNTABILITY 1. Accurate, safe and current switching and tagging
instruction for assigned operations. 2. Efficient direction of
restoration activities during assigned shift. 3. Responsible for
proper adherence to company policies, operating instructions and
procedures. 4. Timely and accurate reporting on assigned
operations. 5. Proper coordination of dispatching operations with
CONVEX, district, other companies and government agencies during
assigned shifts. 6. Proper and efficient operation of the
operations center during assigned shift in accordance with
authorized policies and procedures. 7. Timely and accurate
reporting of environmental or safety events and significant system
issues. 8. Proper and efficient operation of SCADA and other
applicable current and replacement technologies.
AUTHORITY 1. Write, check and approve switching and tagging
instruction for assigned shift as needed. 2. Direct switching and
tagging for assigned operations during assigned shift. 3. Issue
clearances, non-reclosing assurances and reference switching orders
during assigned shift. 4. Recommend and/or institutes changes to
company operating policies, procedures and reports. 5. Initiate
restoration of service during assigned shift. 6. When upgraded,
supervise assign shift personnel TYPICAL REQUIREMENTS(Minimum)
Training and Experience 1. High School diploma, Associate's degree
in electrical technology preferred or the equivalent. 2. Six years_
of related electrical utility experience. 3. Must successfully pass
the Pittsburgh Psychological Test. Knowledge/Skill 1. Ability to
function under stress of emergency situations for extended periods
of time. 2. Thorough knowledge of the switching and tagging
procedures. 3. Thorough knowledge of electric distribution system
operation. 4. Thorough knowledge of applicable PC-based and other
current and future technologies. 5. Ability to communicate and work
effectively with various levels of the organization and outsiders
involved with electric distribution operations. 6. Ability to
analyze electric distribution system problems and act accordingly.
7. Ability to effectively direct the work of others. 8. Ability to
act as customer advocate by assuring accurate and timely
information is communicated on ETRs and restoration remarks. Worker
Type: RegularNumber of Openings: 1EEO Statement Eversource Energy
is an Equal Opportunity and Affirmative Action Employer. All
qualified applicants will receive consideration for employment
without regard to age, race, color, sex, sexual orientation, gender
identity, national origin, religion, disability status, or
protected veteran status. VEVRRA Federal Contractor
PandoLogic.Category: Logistics, Keywords: Dispatcher
Keywords: Eversource, Meriden , Distribution System Operator, Professions , Meriden, Connecticut
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