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Customer Care Specialist

Company: Randstad US
Location: Meriden
Posted on: November 18, 2021

Job Description:

Customer Care Specialist **job details:** + location:Wallingford, CT + salary:$17 per hour + date posted:Monday, November 1, 2021 + experience:Entry Level + job type:Temp to Perm + industry:Medical doctor's office + reference:AB_3794849 + questions:lindsay.donati@randstadusa.com860-677-5757 **job description** Customer Care Specialist We are working on a Customer Service opportunity which is remote based for the remainder of the pandemic. For this position, a QUIET space at home and internet access are required. Candidates for this role must have proven call center or customer service experience. Experience does vary through these different opportunities so if you're interested, please apply with your resume today! This role will NOT be available for long, our client is looking to hire quickly! Reach out to me TODAY! Responsibilities + **Job Description** : Taking 20-50 inbound member calls to answer questions about eligibility, coverage, benefits, deductibles, claim status (did you get my claim from my doctors office following my visit), claim research, issue resolution. + **Skills Needed:** looking for someone with passion to serve. + **Must have** : fast internet speed, ethernet, and private place to work from home + This position is currently remote but will return to the office at the conclusion of the pandemic. + **APPLICANTS MUST BE ABLE TO COMMUTE TO WALLINGFORD, CT TO BE CONSIDERED** Skills + Customer Service + Empathy + Typing Skills + Telephone Etiquette + Active Listening + Basic Computer Skills + Client Service Education + High School (required) Qualifications + Years of experience: 2 years + Experience level:Entry Level Shift: First Working hours: 8:30 AM - 5 PM Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Keywords: Randstad US, Meriden , Customer Care Specialist, Other , Meriden, Connecticut

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