Short Term Disability Claims Specialist
Posted on: November 12, 2021
Role Value Proposition:-At MetLife, we seek to make a meaningful
impact in the lives of our customers and our communities.- The
Global Technology & Operations group (GTO) is a diverse team of
engineers, developers, business analysts, claims analysts and
project managers with the freedom to create innovative and
solutions to address core business challenges with MetLife. This
role will provide exemplary customer service by processing group
disability income insurance claims in a timely and accurate
- Manages assigned caseload of short-term disability (STD) and/or
Family & Medical Leave Act (FMLA) claims.
- Determines whether to return, pend, deny or pay claims. Inputs
- Evaluates claimant eligibility via information received from
claimant, attending physician, and employer.
- Decides payment period, follows up and monitors payment
accuracy and timeliness.
- Follows established claim policies and practices to resolve
claims and issues.
- Performs other related duties as assigned or
required.-Essential Business Experience and Technical
- High School Diploma
- 2-4 years of customer service experience.
- 1-2 years of experience in insurance claims.-Preferred:-
- Bachelor's degree
- Working knowledge of FMLA/Disability/Leave procedures.
- Familiarity with STD regulatory requirements.
- Strong customer satisfaction focus.--Travel
Operations : Claims
Number of Openings
-At MetLife, we're leading the global transformation of an industry
we've long defined. United in purpose, diverse in perspective,
we're dedicated to making a difference in the lives of our
customers.--MetLife: MetLife, through its subsidiaries and
affiliates, is one of the world's leading financial services
companies, providing insurance, annuities, employee benefits and
asset management to help its individual and institutional customers
navigate their changing world. Founded in 1868, MetLife has
operations in more than 40 countries and holds leading market
positions in the United States, Japan, Latin America, Asia, Europe
and the Middle East. -We are one of the largest institutional
investors in the U.S. with $642.4-billion of total assets under
management as of March 31, 2021. We are ranked #46-on the Fortune
500 list for 2021. In 2020,-we were named to the Dow Jones
Sustainability Index (DJSI) for the fifth year in a row. DJSI is a
global index to track the leading sustainability-driven companies.
We are proud to have been named to Fortune magazine's 2021 list of
the "World's Most Admired Companies."--------MetLife is committed
to building a purpose-driven and inclusive culture that energizes
our people. Our employees work every day to help build a more
confident future for people around the world.--We want to make it
simple for all interested and qualified candidates to apply for
employment opportunities with MetLife.- For further information
about how to request a reasonable accommodation, please click on
the Disability Accommodations link below.--MetLife is a proud Equal
Employment Opportunity and Affirmative Action employer dedicated to
attracting, retaining, and developing a diverse and inclusive
workforce. All qualified applicants will receive consideration for
employment at MetLife without regards to race, color, religion, sex
(including pregnancy, childbirth, or related medical conditions),
sexual orientation, gender identity or expression, age, disability,
national origin, marital or domestic/civil partnership status,
genetic information, citizenship status, uniformed service member
or veteran status, or any other characteristic protected by law.
--MetLife maintains a drug-free workplace.--Requisition #:
Keywords: MetLife, Meriden , Short Term Disability Claims Specialist, Other , Meriden, Connecticut
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