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Volunteer Coordinator / Volunteer Services

Company: Hartford HealthCare
Location: Meriden
Posted on: June 9, 2021

Job Description:


Job Schedule: Full Time

Standard Hours: 40

Job Shift: Shift 1

Shift Details: Monday - Friday Days

Work where every moment matters.

Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. Serving our community since 1998, MidState Medical Center is a vibrant and progressive organization with a genuine concern for our patients, community, and employee's alike. We've earned top honors for quality stroke care, gold level recognition for organ donation, and employing leaders in the field of cardiovascular and pulmonary rehabilitation, providing the highest quality level of care.

Assists the Regional Manager with the development, implementation and evaluation of Midstate's Adult and Teen volunteer program in accordance with current applicable, national, state and local guidelines. Provides coverage and support to the Information Desks.

Key Areas of Responsibility

  • Recruit, onboard and schedule adult and teen volunteers
  • Provides oversight to the Summer Teen Volunteer program by identifying potential areas of assignments, interviewing and selecting appropriate teens, assisting with orientation, training and placements in collaboration with the Manager.
  • Schedules substitute volunteers as needed and provides volunteers for special project requests from various departments.
  • Handles all requests for Job Shadow experiences.
  • Prepares the schedule for all adult and junior volunteers indicating absences, replacement coverages, and LOA's.
  • Prepares the monthly schedule for Main, MOB and COI employees indicating absences, replacement coverages and LOA's and acts as backup timekeeper.
  • Assists the manager and director in the planning, implementation, and evaluation of the annual Volunteer Recognition Event and other volunteer-related events as assigned.
  • Orders department supplies; tracks, records, and coordinates purchasing/invoicing; monitors department budget monthly.
  • Prepares and maintains volunteer records in Vsys One Volunteer Time Management Program and provides required/requested reports in a timely manner.
  • Serves as back up to front desk employees and resolves issues, handles complaints and equipment issues.
  • Manages the department in the absence of the Manager.
  • Performs other duties as assigned.



Minimum Requirements


  • Associate Degree Health Services, Human Resources or similar field


  • 2-3 years experience working with volunteers, preferably in a healthcare setting
  • Customer service experience, handling phone calls, visitors and inquiries at reception desks
  • Some recruiting/interviewing experience

Preferred Requirements


  • Bachelor's Degree in Human Resources, Health Services or similar field


  • 3-5 years experience as coordinator of a volunteer program, preferably in a healthcare setting
  • 3-5 years experience in customer service areas
  • 3-5 years experience in a Human Resources setting with experience in recruiting, interviewing and placing volunteers.

Work Locations:

435 Lewis Avenue

Meriden 06451

Standard Hours: 40

Schedule: Full-time (40 hours)

Shift Details: 8am -4:30pm M-F

Keywords: Hartford HealthCare, Meriden , Volunteer Coordinator / Volunteer Services, Other , Meriden, Connecticut

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