: Rotating schedule covering evenings up to 6 pm, Saturday,
sunday and Holidays
Work where every moment matters.
Every day, over 30,000 Hartford HealthCare employees come to
work with one thing in common: Pride in what we do, knowing every
moment matters here. We invite you to become part of Connecticut’s
most comprehensive healthcare network.
Rushford Center, one of Connecticut’s leading providers of
addiction and mental health services, is nationally recognized for
delivering outstanding prevention, treatment and recovery programs.
We offer a wide range of programs including Acute Care and
Evaluation, Residential Addiction Treatment, Individual, Group &
Family Therapy, Intensive Outpatient programs and Community Support
Programs. Through the passion of our specialists, we continue to
treat every patient with care, compassion and respect, while
providing affordable and accessible services.
The Admissions Specialist gives support to the Director of
Admissions by fulfilling all admission related tasks including
admission policies, procedures and bed management of residential
rehabilitation programs for Rushford.
1. Complete Admission phone-screen, demographic and scheduling
information utilizing the scripted conversation to convert caller
to a scheduled admission.
2. Process direct referrals from professionals paying close
attention to medical acuity, psychiatric stability and prescribed
3. Identify clients who need clinical screening prior to
admission. Gather information as requested for review.
4. Obtain and verify third party payor eligibility/benefits.
5. Educate all callers and utilize all financial options to fund
their treatment investment to convert to an admission.
6. Schedule admissions for adult and adolescent clients in
coordination with other admission staff to ensure effective and
efficient admission to program.
7. Conduct facility tours, welcoming clients and families,
utilizing customer service skills learned through internal and
8. Ensure admission is complete by following checklists for
accuracy while displaying empathy, dignity and respect to the
client and their families.
9. Participates in H3W workgroup as assigned.
10. Perform additional responsibilities and /or special projects
as assigned by supervisor.
11. Adhere to Rushford policies and procedures.
Minimum of an associate's degree or equivalent experience
Requires a minimum of 3-5 years- office experience
One year of keyboarding and computer skills with working
knowledge of Microsoft Office products
Consultative sales experience is a plus
Knowledge of drug & alcohol treatment or disease concept of
Demonstrated organizational and multi-tasking skills
Good interpersonal/written communication skills
Ability to perform duties with minimal direction
Customer Service and detail oriented
Maintain confidentiality and professionalism at all times
Be able to function as a member of a team
As a Hartford HealthCare entity, Rushford provides eligible
employees with an extensive benefits package consisting of:
Medical and dental benefits
401(k) plan with employer match
Generous paid time off with accrual starting on the date of
hire, including six paid holidays
Additional voluntary benefits as well as employee discount