POS Support Technician (Korean Bilingual)

Company: United Merchant Services
Location: Hackensack
Posted on: April 2, 2026

Job Description:

Bluu Inc., founded in 2007, is a end-to-end POS hardware service provider for merchants nationwide. Bluu Inc. is a leader in developing innovative POS software. Currently, Bluu Inc. hardware is installed in more than 10,000 locations, and has been the product of choice by many international franchise retailers. Location: Hackensack, NJ Full Time Job Description: - Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible - Prepare/stage POS hardware and software for deployment - Maintain POS department equipment and tools - Perform hardware repairs as required, both in-house and in the field - Test, evaluate, and document all software/hardware issues - Provide training to associates, merchants, and resellers - Install and configure software, hardware, cables/wiring, and networks - Monitor system performance and troubleshooting issues - Provide documentation as required Qualifications and Skills - Resourcefulness and problem-solving aptitude - Excellent communication skills - Bi-lingual in English & Korean preferred - POS/PC support related experience preferred - Able to work off-site occasionally - CompTIA A Certification a big plus - Business travel may be required - Able to lift up to 50 lbs. Benefits - Medical, Dental, and Vision Insurance, 401K, - Life Insurance - Paid Sick and Vacation Time - Gym Support - Lunch Support - Employee Assistance Program - Employee Referral Program Pay rate: $20/hr - $29/hr DOE

Keywords: United Merchant Services, Meriden , POS Support Technician (Korean Bilingual), IT / Software / Systems , Hackensack, Connecticut