Assistant Head Nurse - Ambulatory Care

Company: NYC Health + Hospitals
Location: New York
Posted on: May 22, 2025

Job Description:

Marketing StatementNYC Health + Hospitals/Gotham Health is one of the largest Federally Qualified Health Center (FQHC) in the country, providing coordinated world-class primary and specialty care with dignity and respect for all New Yorkers, without exception. At Gotham Health, we practice a person-centered caring culture that values delivering compassionate, quality healthcare in partnership with our patients, community organizations, and staff. Gotham Health is focused on high-quality, affordable care to everyone regardless of ability to pay or immigration status. Gotham Health serves the community through a two-pronged approach: providing treatment to those who need it while at the same time emphasizing prevention. We strive to deliver services in a way that maximizes each patient's opportunity to achieve successful health outcomes, we believe in every person's right to participate in their care plans, we facilitate partnerships with other community resources to meet the needs of our patients beyond healthcare, and we celebrate and recognize the compassionate care of our committed staff. Join our team if you want to be part of our Gotham Health Family, a person-centered, fully integrated, and innovative ambulatory care network that enables all New Yorkers to live their healthiest lives.Job DescriptionPURPOSE OF POSITIONUnder the general supervision of the Head Nurse, will provide direct care to patients and delegate care of patients, based on qualifications of the staff, in the absence of the Head Nurse.Areas Of ResponsibilitiesPrimary Care clinicAll areas where primary care medicine is performedSupervises

• Staff Nurses
• Licensed Practical Nurses
• Patient Care Advisors
• Patient Care AssociatesSummary Of Duties And Responsibilities
  • Supervises, educates, orients and makes patient care assignments for professional and non-professional staff based on acuity, workload and staff competencies/skill level.
  • Assist the Head Nurse in directing staff in nursing care activities in the assigned practice.
  • Assumes team leader role for a care team in their practice.
  • Provides direct care to patients (see Staff Nurse job description).
  • Identifies care needs for the patient populations at the practice level and works in conjunction with the leadership team of the practice to develop/implement new models of care to improve patient outcomes.
  • Records activities, documents assessments, plan of care, interventions, evaluations and re evaluations of patient status, and education in the Electronic Medical Record.
  • Administers medications, vaccines and/or treatments in accordance with nursing policies and documents in the Electronic Medical Record.
  • Implements the nursing process utilizing assessment skills and strategies to plan for the care of the patient based on identified needs, problems or provider's orders.
  • Reports all Communicable Diseases/Conditions to the Department of Health using the on line submission service.
  • Knowledgeable in Infection Control Procedure and techniques as well as Patient Safety.
  • Delegates tasks to unlicensed health care providers. Performs POC testing, as necessary, and record the results in the Electronic Medical Record.
  • Acts as a preceptor for nursing students and supports the development of other staff; acts as a resource.
  • Assumes responsibility for own professional growth and maintains competence through participation in continuing and higher education programs.
  • Able to communicate effectively with all members of the healthcare team.
  • Objectively evaluates and documents performance of personnel and takes corrective action as appropriate.
  • Participate in facility wide committees and projects as needed.
  • Participate in nursing quality improvement projects and monitor/sustain gains of the activities.
  • Active role in orientation, coaching/mentoring, performance evaluations and disciplinary actions of nursing staff.
  • Identifies learning needs of staff and assist with development of in-services to address knowledge gaps.
  • Assist with daily scheduling, assignments of nursing staff in the practice.
  • Directs the daily flow of the clinic making changes in the staffing assignments as needed to ensure safety and on time performance.
  • Conducts/participates in daily briefings and huddles.
  • Responsible for the nursing activities in the practice in the absence of the Head Nurse.
  • Performs assigned responsibilities as requested.Minimum Qualifications
    • A valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and
    • Holds, or obtains through facility orientation, a valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA); and
    • Six (6) months of experience as a registered nurse.Department PreferencesQualifications For The Job
      • Excellent communication skills, both oral and written and ability to collaborate with other health professionals.
      • Fluency in English, and preferably a second language, such as Spanish or Chinese.
      • Knowledge of the Nursing Process, the New York State Nurse Practice Act and local, state and federal regulations.
      • Ability to plan, problem solve, make decisions, set priorities and take appropriate actions.
      • Customer service-oriented behavior and attitude.
      • Demonstrated leadership skills and ability to promote change.Certification(s)/License(s)
        • Licensed and currently registered to practice as a Registered Professional Nurse in the state of New York.
        • BCLS Certification required
        • Certification in Ambulatory Care Nursing is recommended.Educational LevelAssociates Degree in Nursing, Bachelor's Degree preferred.Knowledgeable In
          • HIPAA
          • Service Recovery
          • Patient Satisfaction
          • Patient Experience
          • Customer service Ambulatory workflowEQUIPMENT/MACHINES OPERATED:.
            • GlucometerCOMPUTER PROGRAMS/SOFTWARE OPERATED
              • EMR
              • EPIC
              • Microsoft Word ExcelYears Of ExperienceThree years of experience in Ambulatory Care NursingHow To ApplyIf you wish to apply for this position, please apply online by clicking the "Apply for Job" buttonNYC Health and Hospitals offers a competitive benefits package that includes:
                • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
                • Retirement Savings and Pension Plans
                • Loan Forgiveness Programs for eligible employees
                • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
                • College tuition discounts and professional development opportunities
                • Multiple employee discounts programs

Keywords: NYC Health + Hospitals, Meriden , Assistant Head Nurse - Ambulatory Care, Healthcare , New York, Connecticut