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Operations Manager

Company: Scouted (acquired by
Location: Meriden
Posted on: January 11, 2022

Job Description:

The hiring process for this role is managed by Scouted, a job-matching platform that believes people are more than their resumes. In order to be considered, you must apply by clicking the 'Apply' button. If you have an urgent question, please email Please do NOT use InMail. You will not get a response.
This company with a mission of ideologically diverse gatherings for world leaders is looking for a a Manager of Operations to support leadership in: (a) advancing grant-making, portfolio management, and budgeting activities; (b) managing special projects and initiatives, such as the Winter Coat Project; and (c) providing behind-the-scenes and ad hoc support to the Connecticut Opportunity Project (CTOP) team as they work to measure, evaluate, and report the impact of their social investing.

Position Summary:
This company seeks a highly motivated, talented, and dynamic individual to serve as the Manager of Operations to help the team achieve its mission. The Manager of Operations will help the team to administer grant-making and portfolio management activities, including budgeting and reporting. She or he will manage special projects and initiatives, such as the Winter Coat Project. They will also support the team in developing and implementing operating systems, tools, and practices to measure and evaluate the impact of philanthropic initiatives. This is an extraordinary opportunity for an individual who is passionate about the company's Education's mission; who is looking to acquire experience in social investing and philanthropy through a role that is more operational than programmatic; and who is able to work with and across multiple teams simultaneously.

A successful candidate must have strong analytical capabilities, passion for working in operations, superior organizational skills, and a growth mindset. They will play an integral role on a small team, working hard to achieve a bold mission. This role will require rolling up one's sleeves in order to execute multiple tasks simultaneously and thrive in a fast-paced environment that is oftentimes ambiguous and fluid.

Position Location:
Greenwich, Connecticut

Given the current state of the pandemic, this position will abide by the current work-from-home status of the organization, but when appropriate, based on public health guidelines, will work from the Sound View office in Greenwich.

What will you do?
Top priorities are subject to change and include, but are not limited to:

Advance portfolio management activities by working in close coordination with the Education and Philanthropies teams (35%)
Serve as the Education team's staff liaison between Philanthropies and other teams in order to promote strong collaboration and communication as well as excellent execution;
Support the Education leadership in setting annual budgets and advancing budget planning processes with relevant team members;
Work closely with team members across the Enterprise to input budget data and ensure that budgeting systems operate effectively and accurately;
Track initiative budgets and provide regular budget updates and reports to the Education leadership;
Support the Education leadership in setting goals and tracking and reporting progress;
Conduct research to build a network of best-in-class prospective vendors aligned to team goals;
Develop RFPs and RFIs and provide leverage for program leaders in engaging with prospective vendors;
Support vendor management activities, including sourcing, contracting, and onboarding vendors;
Support grant-making processes by collaborating with the Education and Philanthropies teams (30%)
Initiate grant processing and payments in the grants management system and oversee all activities throughout the grant lifecycle, in support of all Education grants;
Perform research and due diligence on potential grants and grantees, in support of select Education grants;
Assist in reviewing proposals and supporting program leaders in developing recommendations, in support of select Education grants;
Work with program leaders to develop grant agreements with clear metrics and timelines, in support of select Education grants;
Help the CTOP team as they work to measure, evaluate, and report the impact and effectiveness of their social investing (20%)
Support the improvement of budget processes, operating systems, tools, and practices to enable data-informed decision-making;
Provide behind-the-scenes support to the team in data input, systems implementation, and other activities necessary to maximize the social return on investment;
Provide ad hoc support to the team for completing operational tasks necessary to develop, organize, and maintain CTOP's digital library of research products and other artifacts;
Assist the team in building and maintaining a system that tracks and reports yearly Key Performance Indicators;
Assist the team in planning its annual budget, inputting budget data, tracking spend-to-date and grant investments, providing budget updates to Education leadership, and coordinating with relevant team members across the Enterprise;
Manage special projects and initiatives (15%)
Manage the Winter Coat Project, which entails coordinating with school district liaisons and overseeing a small team of consultants tasked with donating thousands of coats to children across Connecticut every fall, and other special projects and events as assigned;
Execute ad hoc projects, research, and initiatives as necessary to advance the team's mission;
Collaborate with colleagues in furthering the team's brand and communications strategy by, among other responsibilities, overseeing website vendor and social media vendors;
Support the team in developing Annual Reports, Impact Reports, and Investment Prospectuses; and
Other duties, as assigned.

What are you like?
The ideal candidate will possess the following professional qualifications:
At least five years of experience in philanthropic grant-making and/or data management and research experience with an interest in social investing, capacity building, and/or public education required;
Bachelor's degree at an accredited higher education institution required; and
Experience successfully demonstrating the cultural competency to work across diverse populations and the ability to build excellent relationships with stakeholders from various walks of life (e.g. colleagues, partners, practitioners, and community members).
The ideal candidate will possess the following knowledge, skills, attributes, and values:
Integrity, transparency, honesty, compassion, and strong ethical orientation;
Emotional intelligence, creativity, analytical skills, and sound judgment;
Takes great satisfaction in working on operational priorities and loves operating behind-the-scenes in support of a team;
Resiliency under pressure and the ability to thrive in a rapidly evolving and entrepreneurial organization;
Superior organizational skills with tremendous attention to detail;
Ability to manage multiple projects, prioritize, and deliver high-quality work in a fast-paced environment;
Excellent written and verbal communication skills, including presentation skills;
Self-starter with a commitment to continuous learning and improvement;
Capability to glean important points and patterns from data to make decisions and recommendations; and
Highly proficient utilizing data systems and tools for data entry and analysis, and exceptionally skilled in SalesForce Foundation Connect, Word, Excel, PowerPoint, and Google Suite.

Keywords: Scouted (acquired by, Meriden , Operations Manager, Executive , Meriden, Connecticut

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