Hospital Care Investigator - AL 4

Company: NavitasPartners
Location: New York City
Posted on: February 13, 2026

Job Description:

Job Description Job Description Position: Hospital Care Investigator Department: Patient Accounts / Revenue Cycle Assignment Type: Contract Work Location: New York, NY Pay Rate: $26/hour Schedule Hours per Week: 37.5 Hours per Day: 7.5 Days per Week: 5 Position Overview We are seeking a Hospital Care Investigator to support Patient Financial Services operations within a healthcare revenue cycle environment. This role focuses on patient account review, claim preparation and submission, payment posting, denial resolution, and maintaining accurate patient accounting records. Key Responsibilities Review and audit patient accounts to ensure accuracy and completeness Prepare, submit, and follow up on paper and electronic insurance claims Identify, correct, and resolve claim edits, rejections, and denials Post payments, adjustments, and refunds accurately and timely Process pre-authorizations and document payer follow-ups Generate and work Patient Balance Aging and Insurance Aging reports Provide billing-related customer service and document all interactions Establish and monitor patient payment arrangements Collaborate with internal departments to resolve billing discrepancies Escalate complex or unresolved accounts to leadership as appropriate Attend required trainings and perform additional duties as assigned Required Skills Strong understanding of healthcare billing and revenue cycle operations Proficiency with computer systems and electronic health record platforms High attention to detail and accurate data entry skills Experience managing insurance denials, correspondence, and follow-ups Excellent verbal and written communication skills Strong customer service and problem-solving abilities Education & Experience Requirements Candidates must meet one of the following: Bachelor’s degree from an accredited college or university OR High School Diploma (or equivalent) plus 4 years of full-time experience in areas such as: Interviewing or investigation Credit or collections follow-up Bookkeeping or patient accounts Related administrative or financial roles Equivalent combination of education and experience (30 semester credits = 1 year of experience) Minimum Requirement: High School Diploma or equivalent For more details reach at Aditi.sharma@navitashealth.com or Call / Text at 516-587-6677 .

Keywords: NavitasPartners, Meriden , Hospital Care Investigator - AL 4, Accounting, Auditing , New York City, Connecticut